Informacijska
služba
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Obavezna literatura:
- The ALA Glosary of library and information science. / ed. by H. Young.
Chicago : American LibraryAssociation, 1983.
- Fjallbrant, Nancy, Ian Malley. User education in li-braries.- 2. ed.-
London: Clive Bingley, 1984.
- Grogan, Denis. Practical reference work.- 2. ed.- London: Library Association
Publishing, 1992.
- Katz, William A. Introduction to reference work.- 6. izd.- Singapore:
McGraw-Hill, Inc., 1992. Sv. 1. Basic information sources; Sv. 2. Reference
services and reference processes. (Library Science Series)
- Public relations. // ALA World Encyclopedia of Library and Information
Services.- Chicago: American Library Associa-tion, 1980., str. 459-463.
- Sečić, Dora. Informacijska služba u knjižnici. Rijeka : Naklada Benja,
1995. (Drugo, dopunjeno izdanje je u pripremi)
Izborna literatura:
- Call, Karin. Auskunftsinterview und Auskunftsprotokoll.- Berlin, Deutscher
Bibliotheksverband, Arbeitsstelle fuer das Bibliothekswesen, 1974.
- Convey, John. Online information retrieval: an introduc-tory manual:
principles and practice. 4rd ed. London: Library Association Publishing,
1992.
- Davinson, Donald. Reference Service.- London: Clive Bing-ley, 1980.
- Finer, Ruth. Reference and enquiry work. // Handbook of Special Librarianship
and Information Work / Ed. by L. J. Anthony.-5. ed.- London: ASLIB, 1982.,
str.307-323.
- Green Paper. http://www2.eco.lu/libraries
- Information services for information consumers: guidelines for providers.
// RQ 30(1990), 2, 262-265.
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